Overview of Bulk Scoring

Bulk Scoring allows users to efficiently process multiple applications at once by uploading a CSV file containing up to 20 records. This feature is ideal for individuals managing a daily review queue of cases. By using Bulk Scoring, users can significantly improve efficiency and accuracy by avoiding the need to manually enter each case. Once the file is uploaded, the SentiLink Dashboard automatically processes the records and provides scores for all included applications.

Step-by-Step Guide to Using Bulk Scoring

1. Access the Bulk Scoring Tool

1. Log into the SentiLink Dashboard.
2. Navigate to the Score tab on the left-hand navigation bar.
3. At the top of the page, select the Bulk CSV tab next to Manual Form.

2. Prepare Your CSV File

Ensure your file adheres to the following requirements:

• Format: CSV (Comma-Separated Values).
• Maximum Records: Up to 20 application records per file.
• Required Fields:
• • first_name
  • last_name
  • ssn
  • ip_address
  • email
  • dob
  • phone
  • address_line_1
  • address_line_2
  • city
  • state_code
  • country
  • zipcode
  • application_id
  • application_created
  • user_id

Tips for Preparing the File:

• Use column headers that match the expected field names.
• Ensure all data entries are formatted correctly (e.g., valid email addresses, 9-digit SSNs).
• Avoid duplicate or incomplete records to prevent processing errors.

Note: An example CSV file is available for download directly from the Bulk CSV tab. Use this template to ensure your file is formatted correctly.

3. Upload Your File

1. In the Bulk CSV tab, drag and drop your CSV file into the upload area or click to browse for your file.
2. Confirm the upload by selecting Submit.

4. Review Parsed Applications

• Once the file is uploaded, the dashboard will automatically parse the file and create a separate box for each application.
• A summary at the top of the page will display the status of all applications, including counts of successful, errored, or skipped entries.

5. Address Errors in Applications

• If an application has issues, a red exclamation mark will appear in the top-right corner of the respective application box.
• Click on the pencil icon to edit the application details directly.
• The expanded box will indicate which input field(s) have issues. Fix the highlighted errors in the appropriate fields.
• Once the changes are made, click Save to update the application.

6. Submit Applications

• Once all applications are reviewed and corrected, click the Submit button to process the applications.

7. View Results

• After submitting, the dashboard will generate two scores for each application: Synthetic Score and ID Theft Score.
• These scores can be viewed directly within the Bulk Scoring tab.

8. Review Application Details in RiskOps

• To review detailed application results, switch to the Manual Form tab.
• Click on the first name of an application to view its full details in the RiskOps section, including transaction history and score insights.
• Alternatively, bulk-scored applications can also be retrieved using the dashboard’s search function.

Best Practices

• Complete All Fields: Provide as much information as possible to ensure higher accuracy in scoring.
• Verify Data Quality: Check for typos, formatting errors, and missing data before uploading.
• Monitor Application Status: Regularly check for skipped or errored applications and address any flagged issues promptly.
• Secure Data Handling: Handle sensitive data such as SSNs and personal details securely during file preparation and upload.

FAQs

Q: What happens if my file exceeds 50 records?

The system will reject files with more than 50 records. Split your data into smaller files and re-upload.

Q: What should I do if my file upload fails?

Review the error message displayed in the Upload tab. Common issues include:

• Incorrect file format.
• Missing required fields.
• Invalid data formatting.

Q: How long does it take to process a bulk scoring file?

Processing typically completes within a few minutes. However, larger files or network issues may cause slight delays.

Q: Can I download bulk-scored results?

Currently, bulk-scored results cannot be downloaded directly. Use the dashboard’s search function to retrieve detailed results for specific applications.

Bulk Scoring simplifies processing multiple applications by combining ease of use with robust validation and scoring capabilities. By following the steps outlined in this guide, you can streamline your operations and ensure consistent results for your applications.